We understand that support for any real estate software is essential, which is why we pride ourselves on our industry-leading support team who is ready to provide your team with outstanding support for all of our products.
One of our core goals is for all of your staff members to use iDashboard and to benefit from all of its fantastic features, which is why all users are welcome to contact us for assistance. Whether you are a sales person, PA, property manager, administrator, or principal, our awesome support team looks forward to providing you with a solution or answer to your enquiry.
We offer complimentary support via email and by phone during business hours.
General phone & email support is provided to clients with a valid service between 9.00am and 5.30pm, Monday to Friday, AEST (Melbourne).
For phone support you can call us on 03 9328 5455 (+61 3 9328 5455 for our international users), for email support you can contact our support team on firstname.lastname@example.org or simply click here to get support now.
If you are contacting us about an individual property in iDashboard, please have the property ID handy before you call. This will allow our team to look up your property instantly.
If you are calling with a ‘How do I…’ question, we encourage you to browse through our Help Center articles to learn more about our apps first.